orders

Order Processing Time:

  • Customers will receive an order confirmation email once their order is placed.

  • Orders are processed within 2-3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Confirmation and Tracking:

  • Customers will receive a shipping confirmation email with a tracking number once their order has shipped.

  • Orders can be tracked using the provided tracking number through the carrier’s website.

SHIPPING

Shipping Options and Rates:

  • Standard Shipping (3-5 business days): $5.00 (free on orders over $50)

  • Expedited Shipping (2-3 business days): $15.00

  • Overnight Shipping (1 business day): $25.00

International Shipping:

  • We offer international shipping to selected countries.

  • Shipping rates and delivery times vary by destination and will be calculated at checkout.

  • International customers are responsible for any customs duties, taxes, and fees.

Delayed or Lost Shipments:

  • If an order is delayed beyond the estimated delivery time, please contact customer service.

  • For lost shipments, a claim will be filed with the carrier. A replacement order or refund will be issued once the claim is resolved.

Incorrect Shipping Information:

  • Customers are responsible for providing accurate shipping information.

  • If an order is returned due to an incorrect address, the customer will be responsible for additional shipping costs to resend the order.

Changes to Shipping Policy

We reserve the right to update or change this shipping policy at any time. Any changes will be posted on our website and will be effective immediately.

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