FAQs
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Where is my order?
We understand that you're eager to receive your order. Once your order has been shipped, you'll receive a shipping confirmation email. This email contains your tracking number and a link to track your shipment.
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What's your return policy?
Items must be returned within 30 days of the purchase date. Items must be unworn, unwashed, and in their original condition with all tags attached.
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How do I return or exchange an item?
Please contact our Customer Support team at contact@boyiful.com to initiate the return process
*Please note customers are responsible for all return label costs unless there is an internal damage or error made by our team*
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What payment options are available?
We accept all major credit cards, PayPal, and other popular payment methods. You can see all available options at checkout.
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What shipping carriers do you use?
We use USPS and UPS Ground for domestic orders. DHL Express for international orders.
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How do I contact customer support?
You can contact our customer support team via email at contact@boyiful.com